Pay As You Go Business IT Support
Pay As You Go IT Support
Need an IT department? Ever thought about using a Pay As You Go IT department for your business? It’s just like having your own IT department, but only when you need it. A great idea for small to medium sized businesses.
We look after many small and medium sized businesses in the area on a Pay As You Go basis. Our qualified engineers are on-hand to help your business when you hit problems with your IT infrastructure. The fact that its Pay As You Go means you can save money by not paying out yearly support contract fees on IT support! - even when you don't use it.
- We use our knowledge and experience to help your business make its IT decisions by looking into the future and giving advice about your options and their impacts on your business.
- We maintain a wealth of knowledge and information about your business infrastructure which we analyse and catalogue as we go along - known to us and our customers as configuration management. This is so that our engineers can be familiar with your business with even long periods of time between site visits. Building a well trusted relationship between us and you.
You need to contact us to start up an account. Depending on the size of your business we can give up to 30 days credit. Call for a quote.
Case Study:
In the case with our largest client, a manufacturing business based in Burnley employing 25 people, we started out only assisting our client when they called us. Once the wheels were moving though it became clear it was possible, and faster and easier, to let our IT manager handle all of their IT issues. So they now give our contact details out to even external contractors when something IT-related needs doing rather than the client being a go-between. We go on-site as and when we’re needed. We only need to approach their management team when there are financial options and decisions to be made.
The alternative solution for our client was to employ someone with IT knowledge working full time for them, but this was overkill for them and expensive. We deal with anything from liaising with their Sage support team about licences and customisations right through to dialling in and checking the daily backups, leaving our client to get on with running their business. We also look after their website, which is another key area we can help with, to be in the search engines and integrate it with their backend sage contact database. We are known to them as their IT wizards and we love helping them achieve the things they didn’t think possible.
We deal with any IT issues but to name a few:
- Network Management
- Software configuration
- Domain Management
- Email Services
- Computer Installations
- Server Maintenance
- Security
- Backup Strategies / Maintenance
- Remote Dial-ins (Daily, Weekly, Monthly)
- Telephone support for established customers
- Health Checks